TelNear™
From environment to application
TelNear brings communication, image processing and interfaces into an application for remote assistance.
Working on a remote desktop
The native Windows application displays another computer’s desktop and allows mouse and keyboard interaction over an encrypted connection.
White-All™: an identity beyond the logo
Adapt text, buttons and layout to your working context without recompiling the application.
A product that carries research forward
TelNear is already used for real support and is in development toward its first public release. Its dedicated website covers product status and availability.
Technical overview
White-All™ and application identity
XML interface descriptions allow changes to composition, text and controls: an original way in which TelNear brings X23™ into the support experience.
Images, communication and interaction
Desktop capture and presentation, communication, mouse and keyboard interaction come together in a native Windows application.
Experiments and verification
From codecs to desktop updates
Image update and frame cadence tests examine application behaviour together with environment components. New codec variants are assessed separately before possible integration.
Interface and relay communication
Tests cover interface reload and message exchange through a relay in a controlled environment, distinct from operational service sessions.